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Shipping Information

Frost NYC Jewelers provides free expedited shipping on all products via FedEx. All of the shipments that we send are fully insured with a tracking number so you can rest assured your items will arrive on time wherever you have them shipped

Order Status can be tracked in your account page. You can also track your order by visiting fedex.com and entering the tracking number that was provided to you via email.

For your convenience and protection, Frost NYC Jewelers always:

  1. Requires an adult signature to sign for packages

  2. Requires that all items are delivered to a home address or a physical business.

  3. We do not ship to P.O. Box addresses

  4. We insure items for the full purchase price while in transit

  5. We allow items to be sent to an alternative address

Please note that orders are only shipped after they pass a very rigorous and thorough quality control inspection process to ensure that your order has received the attention it deserves.

Every single item is custom, made-to-order to your specifications, so please allow 5-7 business days for delivery.

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