All of our merchandise is shipped with Fedex 2 Day Air, insured with signature required so rest assured your jewelry will arrive safe and on time. Overnight shipping is available for most items.
If you would like to expedite your order, please call us at 888-485-1061 to discuss options.
Jewelry Purchased from Frost NYC comes with a lifetime warranty. We will fix your jewelry free of charge for as long as you own your item. If we cannot fix it, we will send you a replacement free of charge.*
Watches purchased from Frost NYC are backed by a 5 year warranty, the most in the industry. So rest assured, your watch will stand the test of time.*
*Certain restrictions apply
Frost NYC is the only company in the industry that will give you the same amount that you paid towards an upgrade. Never lose money on jewelry ever again.
All of our jewelry is handmade in Italy so you know that you are getting a quality product that will last
FROST NYC PROMISE
Lifetime Warranty
Jewelry Purchased from Frost NYC comes with a lifetime warranty. We will fix your jewelry free of charge for as long as you own your item. If we cannot fix it, we will send you a replacement free of charge
(Must be normal wear)
Lifetime Upgrade
Frost NYC will take your jewelry back at full purchase price in the future for another higher priced item in our store. Never lose money on jewelry ever again
Quality Made
All of our jewelry is handmade in Italy so you know that you are getting a quality product that will last
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Really
My son spent all his birthday money on this. We paid the $25 for 2 day shipping and after a week I emailed and finally got an email back . It broke 3 days after he got it from getting hooked on his shirt. Very little pressure. Not happy
United StatesVery happy
Great piece of gold it really met my expectations. I would definitely buy again.
United StatesAwesome
Very good quality beautiful gold color fits very nice I am very happy already have a new chain I’m going to be getting from you guys in the future thank you
United StatesDefinitely worth it
The Last supper chain and pendant set I purchased was a Lil smaller than I thought but I've definitely grown to love it
United StatesCross
I bought this for my gma's birthday, she loves it and she wears it everywhere. It sparkles as bright as her smile, thank you FrostNYC!